Artificial Intelligence in Business Travel is a much-discussed topic in Corporate Management circles today. It is about to completely change the face of Business Travel. There is even talk, that Travel Management Companies (TMCs) could become extinct by 2030. I do not believe that. There will always be a role for the innovative TMC to play, but the time has come for TMCs to once again innovate to survive.
Suddenly this summer, when it comes to air travel, everything appears to be almost back to normal even though some reports claim that only 60% is back. However, fewer flights than in a normal pre Covid-19 summer, and fewer staff are creating desperate situations at many passenger touch points. People are jostling for availability of airline seats and holiday opportunities. At airports, It is a busy time once again, and some Travel companies are already proclaiming their best year ever!