Everyone needs Technology today. Whether you are a Travel Management Consultant, employed in the Travel Industry or any other business for that matter, you cannot do without Technology. Most often what you choose to work with is a matter of personal preference and budgets. My advice to those looking for new machines would be to
The Contact Centre for corporate travel is the engine around which the whole business revolves. If you don’t have a smoothly operating Contact Centre, you do not have a product. The Unit can be quite a beast when it comes to Technology. The secret of success in a Contact Centre lies with the manager’s skill and ability to harness the entire offering of the various technologies employed, and make them work together, to deliver a best-in-class product.