Business Travel Archivo - Coromandel SAS

Revolution in Airline Inventory Control and Pricing

2 June 2022Mano Chandra DhasAirlinesAirlines, Business Travel, TMC16 Comments

Corporate Travel as we know, is about to be turned on its head. A lot in the commercial side of air travel has probably remained static since the invention of the Global Distribution System (GDS). Now, major changes are in the pipeline. I write as a prophet would. Change is at our doorstep.

Airline Seat Inventory Control

Airline seat inventory control is due for a revolutionary change. Airlines are already working on real time data and studying how their inventories are being booked. Airline companies are about to take better control of their inventories. There are several airlines that already have such data that few in the industry think they have. It is just a matter of time before airlines implement new sales processes across the Network. Change is at our doorstep.

The CEO’s Guide to Writing an Effective Corporate Travel Policy

14 November 2021Mano Chandra DhasBusiness Travel, Corporate TravelBusiness Travel, Corporate Travel, Corporate Travel Management, Corporate Travel Policy, Gerenciamiento de Viajes, TMC, Viajes corporativos6 Comments

As we plan for a post-Covid-Travel scenario, one document that is very important is the Corporate Travel Policy document. What is the Corporate Travel Policy? It is that document that basically lays out the rules for corporate travel that employees of a company need to follow, to ensure travel for and on behalf of the company is handled in sync with the vision of the company. It will ensure that all business travel effectively delivers to the financial goals of the company.

Post Pandemic Shape Of Corporate Travel Management Companies

10 August 2021Mano Chandra DhasBusiness Travel, Corporate Travel, COVID-19Automation, Business Travel, Covid-19, Post Pandemic, Service Configuration10 Comments

The International Air Transport Association (IATA) forecast for Travel in 2021 is 52% of 2019 levels. The estimate for 2022 is 88% of 2019. Only by the end of 2023 will it be 105% of 2019 levels. The demand for Air Travel in June 2021 was just 60.1% compared to June 2019.

The revised estimate for travel in 2030 is 7% lower than former pre Covid-19 estimates. All of this is of course, Travel in general. We all know that Corporate Travel has been affected more than travel in general.

The prognosis therefore, for back-to-normal when comes to Air Travel, is not very good. When corporate travel eventually comes back, there will be a new normal. There will be no going back to the old normal.

Covid-19 And Air Travel

7 May 2020Mano Chandra DhasAir Travel, COVID-19Air Transportation, Business Travel, Coronavirus, Corporate Travel, Covid-19, Lockdown, Social Distancing, Viajes corporativos10 Comments

The Airline industry has been one of the worst hit by the Coronavirus pandemic. It will be several years before airlines around the world recover from the damage. The International Air Transport Association (IATA), estimates lost revenue for 2020 will be 314 Billion US dollars. IATA also estimates that 4.5 Million flights will be cancelled by June 30, 2020. Never before has the Industry been hit so badly by a pandemic virus.

In the recent weeks a lot has been written in the Press, discussed on TV and over the airwaves, about the impact the deadly disease will have on the Airline Industry and its consequences. It may well change the entire face of air travel for ever. Many doomsday specialists tell us air travel will never be the same again.

VAT Recovery – automation of processes

9 January 2017Mano Chandra DhasBusiness Travel, VAT RecoveryBusiness Travel, Corporate Travel, Multinational Companies, Paperless Office, Refund, Value Added Tax, VAT4 Comments

VAT Recovery has for most of its life, been an involved and paper-intensive process. Of course, it is understood we deal with Governments; and they have known to be notoriously bureaucratic. Even today, many of them are steeped in cumbersome paper-work. Fortunately, we are beginning to see a little light, at the end of the tunnel. European nations see the need to cut across the processes of the past, and rapidly move into the 21st century, and the age of modern technology.

Travel Insurance for Business Travel – Free?

1 September 2016Mano Chandra DhasTravel InsuranceBlog, Business Travel, Corporate Travel, Gerenciamiento de Viajes, Leisure Travel, Protection, Purchasing Card, TMC, Travel, Travel Agent, Travel Insurance4 Comments

Many people may consider Travel Insurance to be an instrument sold by peddlers of doom. That indeed is a matter of personal opinion. Personally, I think Travel Insurance is a necessary part of every trip. It provides the traveller with a certain amount of comfort, and more – especially when things go wrong.

Travel Contact Centre – Technology

25 May 2016Mano Chandra DhasContact Centres, Corporate TravelBlog, BPO, Business Travel, Call Center, Call Centre, Contact Centre, Corporate Travel, Leisure Travel, Outsourcing, Technology, TMC, Travel, Travel Agent6 Comments

The Contact Centre for corporate travel is the engine around which the whole business revolves. If you don’t have a smoothly operating Contact Centre, you do not have a product. The Unit can be quite a beast when it comes to Technology. The secret of success in a Contact Centre lies with the manager’s skill and ability to harness the entire offering of the various technologies employed, and make them work together, to deliver a best-in-class product.

Corporate Travel Contact Centre – Location Choice

6 March 2016Mano Chandra DhasContact CentresBPO, Business Travel, Call Centre, Contact Centre, Corporate Travel, Outsourcing4 Comments

The Contact Centre is the heart of the Corporate Travel service to clients. It is the engine; everything else will revolve around it. Without it, there can be no service. Where then, would be the ideal location for your all-important Corporate Travel Contact Centre? Many a diehard traditionalist would tell you that it should be located where the head office is. In other words, the Managing Director or CEO, would like it where he is located. Such a notion, I presume, would come from a desire to show off one’s empire to every visitor. Some others would argue for it to be located in their own building, wherever that may be. Their main argument would be that with such an arrangement, they will have no rental costs. My own views on the subject are very different.

Value Added Tax (VAT) Refund on Business Travel

22 February 2016Mano Chandra DhasBusiness Travel, VAT RefundBusiness Travel, Corporate Travel, Value Added Tax, VAT, VAT Reclaim7 Comments

Proposed originally by the German industrialist Wilhelm von Siemens in 1918, Value Added Tax or VAT has become an important part of the Tax structure in many countries. France was the first country to introduce VAT in 1954. Today it is, for France, the most important source of State Finance and forms almost 50% of the Government’s revenues. Other countries were quick to add VAT to their own Tax structures. Most countries in the world today charge Value Added Tax, as part of their fiscal policy. It is a Tax that even visitors to such countries have to pay. It is unavoidable. It can be as high as 25.50% in some countries. Every hotel stay, or restaurant bill, involves VAT. The Scandinavian countries charge the highest rates. In some countries, different services or goods, attract different rates of VAT that is chargeable. VAT varies from 5% to 25.50%. Fortunately, many companies become eligible for a VAT refund on the business travel of their employees.

Request For Proposal or RFP – Basics

16 February 2016Mano Chandra DhasCorporate Travel, RFPBusiness Travel, Corporate Travel, Multinational Companies, Request for Proposal, RFP, TMC14 Comments

A Request for Proposal or an RFP, is an integral part of a Multinational Company’s (MNC) process of choosing their Travel Management Company (TMC). Most MNCs will handle their choice through such a process. It may however be noted, from a Travel agent’s point of view, if you are not part of a major international TMC Network, you may never get to see the RFP of such an organisation. They are usually only sent out to the top three in the Business.