Artificial Intelligence in Business Travel is a much-discussed topic in Corporate Management circles today. It is about to completely change the face of Business Travel. There is even talk, that Travel Management Companies (TMCs) could become extinct by 2030. I do not believe that. There will always be a role for the innovative TMC to play, but the time has come for TMCs to once again innovate to survive.
Emirates posts record profit of US$ 3 Billion for the financial year 2022-23. The Group’s revenue was US$ 32.6 Billion during the same period. The question that immediately comes to mind is how did they do it when so many airlines are struggling around the world with some having closed down and others going through very difficult times. There are many factors that contribute to the Airline’s success. Let’s take a look at the how and why of Emirates’ success – as a former insider, I have had the pleasure to play in the actual arena.
Corporate Travel as we know, is about to be turned on its head. A lot in the commercial side of air travel has probably remained static since the invention of the Global Distribution System (GDS). Now, major changes are in the pipeline. Airline Inventory Control and Pricing will undergo dramatic change. I write as a prophet would. Change is at our doorstep.
When I looked at what sort of Travel Blogs are out there on the Net, I came across hundreds. They are mostly Leisure Travel Blogs sharing information on destinations, or how to construct your trip. There are lots of tips. Many dos and don’ts. I have also seen some Business Travel Blogs that cater mainly to the corporations; not too many of those, however.